Having moved recently and not got round to servicing the already fitter alarm, it chose Christmas Day of all days to start acting up. Despite messages to the alarm branded company we had no joy.
A very early morning message to Gerry led to him calling us super fast and helping resolve the issue over the phone. Not only did this save Christmas (a full house of visitors witnessed the chaos!) but Gerry didn’t charge us for the advise. Thank you so much! Would definitely recommend his professional, speedy and compassionate service!

I phoned Gerry on Saturday morning before 9am due to an our alarm malfunctioning, my call was taken by Gerry who provided me with help and advice over the phone until the problem was resolved. I wouldn't hesitate to recommend him, first class service. Thank you.

We were quite stressed on returning from holiday to find the alarm beepping loudly. No response from the phone no on the alarm . Phoned Gerry . He knew exactly what was needed . Talked me through it . Very knowledgeable. Highly recommended.

The burglar alarm fitted by previous owners of our house suddenly went off. I found Gerry’s number online. When I called he answered immediately. Gerry calmly and patiently talked me through how to find and disconnect the alarm despite my lack of knowledge and the defining noise. I cannot thank him enough for his help. A life saver.

We needed urgent help when our house alarm was going off every hour due to a battery fault. We found JPCCTV online and gave them a call. Gerry answered and was incredibly helpful advising us that a simple battery replacement will fix the issue. A trip to screwfix and £20 later and the issue was sorted. Cannot thank Gerry enough for his very honest help and saving us an expensive callout that I imagine any other company would happily charge. Would absolutely recommend this company.

Raised a query and had a phone call response within 15mins.. on Good Friday as well!
Jerry was exceptional, helped me sort out our alarm and talked me through the steps very well. I even had a check up call later on to make sure all was still ok. Can’t thank him enough. Definitely recommend this company and will be using them ongoing for maintenance and servicing. Thank you once again Jerry.

I rang on Easter Sunday in a panic as the alarm was going off uncontrollably and annoying the neighbours! Gerry was incredibly calm and sorted out the problem in minutes over the phone for me. Fantastic, genuine service - would not hesitate to recommend. Thank you.

I phoned this engineer Saturday morning as I had a problem setting my alarm Much to my amazement he advised me over the phone what he thought the problem was He told me where to get the part and talked me through fitting it and it sorted the problem out Thanks very much you are a true gentleman Can’t praise you enough Thanks again

One particularly chaotic morning recently in the middle of homeschooling three kids and juggling work, our house alarm decided to join in the fun by suddenly starting up and refusing to be switched off using the keypads. I was very grateful to have the friendly Gerry on the end of the phone who talked us through how to disconnect the battery pack. It took a few hours to resolve (sorry neighbours) but we got it sorted in the end with the help of Gerry. Would definitely recommend.

I had an alarm which hadn’t been used for 14yrs. Gerry called round and had it all up and running within minutes. He was very pragmatic and didn’t try and sell me unnecessary upgrades. Very helpful advice if I ever needed to add CCTV. Explains fully how to work the alarm and sent further information by email so I wouldn’t forget!
Thank you - great service.