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Customer Testimonials

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From: Huw (Fri 19th Feb 2010 at 23:50)

Thanks for helping me out last week with my burglar alarm. I really appreciated you talking me through the steps and being patient.

Really impressed with your knowledge.

Thanks again,

Huw

From: Kevin Nolan (Sun 24th Jan 2010 at 17:10)

Gerry,

Thanks for your help in fixing my home alarm!

First class service!

Regards

Kevin

From: Andrew Ridgway (Mon 21st Dec 2009 at 08:34)

Gerry
Many many thanks for your recent help in fixing a strobe light problem over the last few days
AND FOR NO CHARGE-WONDERFUL
Your patience was appeciated and I am absolutely delighted
Your service is superb, once again many thanks
I would not hesitate in recomending you and your company

From: Geoff in Torbay (Fri 13th Nov 2009 at 09:57)

Hi Gerry,
Many thanks for helping me upgrade and get an old system working.
Thanks for your advice and patience. It had to be done over a few days due to other commitments, but you were always there when needed.
All this help at "NO CHARGE", many thanks.
Will gladly reccommend to others.
My best regards for the future.
Geoff in Torbay

From: David Bagnall (Sat 7th Nov 2009 at 18:55)
Website: http://www.resorthoppa.com

hi gerry,
many thanks for taking the time to talk to me, Thankyou for helping with my alarm system, you went out of your way to help a stranger at the weekend for no financial reward. Without any hesitation i would recommend you to anyone.

Many Thanks

Dave from Staffordshire

From: Steve (Tue 13th Oct 2009 at 13:29)
Website: http://www.stevendiffey.co.uk

Gerry was incredibly helpful in fixing my alarm system and took me through the steps with clarity and patience. A true professional and a legend.

Thanks so much.

From: paul keightley (Sat 10th Oct 2009 at 22:44)

spoke to jerry several weeks ago about problem with accentia alarm.he talked me through what to do on the phone and find the cause of the fault.what a service 10 out of 10.

From: john collett (Fri 25th Sep 2009 at 14:11)

Thanks so much to jerry for helping me out with a problem on a scantronic 9600.Nothing too much trouble even though he was working himself.Found youre service excellant and would most definatley reccomend you to any body looking for security or cctv installations. Many thanks once again Gerry.

From: Norman Kennett (Wed 26th Aug 2009 at 17:47)

An extremely professional outfit who sorted out my alarm problem quickly and efficiently.

From: Norman Kennett (Wed 26th Aug 2009 at 17:45)

From: Dave Darzy (Fri 21st Aug 2009 at 20:28)

Hi Jerry,
thanks alot for the help with the optima xm6 alarm,(all for free),a diamond geezer,a true proffessional,
i would reccommend him to anyone,once again thanks Jerry !

From: paul thorne (Thu 20th Aug 2009 at 15:38)

hi gerry,
many thanks for contacting me,just to say a big THANK YOU for helping with my veritas alarm system,your TRUE PROFESSINAL,there are not many people out there who are willing to help others for \\\\\\\"FREE\\\\\\\".
without any hesitation i would recommend you to anyone.
Also Gerry has got the time & patiants to help those who struggle to understand. A very polite person to speak to.
MANY THANKS GERRY.
PAUL FROM LONDON

From: Mark Davies (Tue 18th Aug 2009 at 21:18)

Dear Jerry,
Many thanks for your help today with my Accenta 8 alarm control panel.The advice and time spent helping me.ALL FREE OF CHARGE was amazing i would absolutely recommend you to anyone thinking of using your services HE EVEN RANG ME BACK WHEN OUR CONVERSATION WAS CUT OFF AMAZING!!!!
Thanks Mark

From: Dave (Sat 15th Aug 2009 at 23:58)

Hi Jerry thanks for the help reprogramming the Scantronic 9448, and for the Scantronic manuals. It's nice to know that there are some people out there willing to help others for free. A true professional.
Thanks again
Dave

From: John (Sat 15th Aug 2009 at 10:31)
Website: http://www.dyfdanceclub.co.uk

Hi Jerry, since I mailed you last the alarm as been set many times, including a 10 day holiday, and has behaved perfectly your diagnosis was spot on, many thanks for your professional free advice, very rare these days I\\\'m affraid, thanks again best wishes John.
PS Loved the website, very informative.

From: phil shellard (Fri 7th Aug 2009 at 15:59)

Hijerry Thank you so much for the advice in reinstalling new alarm code which we had lost.Excellent clear advice easy to follow instructions you have saved us time and money .I have your number saved in my mobile thanks again
Phil

From: Dale Crossley (Thu 30th Jul 2009 at 22:13)

I gave JP C.C.T.V a call as I have a house alarm system but have never had a code for it. I cannot speak highly enough about the professional and friendly service that I received. Jerry is friendly, honest, thorough and clearly very knowledgeable in his field of work. My system was reset to factory standard settings and my security system was then taylored to my needs. I could not be happier to recommend. Many thanks again Jerry! Dale Crossley, West Yorks.

From: john (Thu 30th Jul 2009 at 11:46)
Website: http://www.dyfdanceclub.co.uk

Hi Jerry, I did what you suggested and so far it seems to have worked, fingers crossed. Thanks for your professional advice and kind offer for the future. Best wishes John

From: Mike Clayton (Wed 29th Jul 2009 at 09:45)

I have bought a house and was unable to use the alarm system. I contacted the suppliers who weren't very much use. I chanced upon Gerry's number and he patiently talked me through the reset procedure. If ever I need the system servicing Gerry will be the first person I call and I would gladly recommend him to anyone.

From: Ann (Mon 27th Jul 2009 at 18:35)

My daughter had a problem with her alarm system so i googled it and found a number for Gerry which i rang. He rang back and told us what to do over the phone and said if we had any problems to ring him and he would talk us through it. It was a Sunday when we arrived at our daughters and he was true to his word,we had to phone him and he rang us back. The problem is now sorted. We can't thank him enough for all his help and would recommend him to anyone. He is a great person to deal with Thankyou Gerry

From: Mujtaba (Mon 27th Jul 2009 at 09:17)

I had a problem with my home alarm so i googled my question. on a review website i found a reference to Gerry. I gave him ring and he helped me solve my problem step by step. He was was so professional that i felt he was standing next to me and fixing my alarm. I would definitely recommend him. From me 5 STARS.

From: Mark (Fri 24th Jul 2009 at 16:58)

I stumbled on this service by accident, but I can say that I am very happy that I did. Gerry received my call for advice and helped me on the spot, quickly and professionally. Problem fixed and even sent me a User Guide. Thank You!

From: Mark (Tue 21st Jul 2009 at 19:38)

A huge thank you goes out to Gerry, who took me step by step through quite a complicated diagnostic process over the telephone in an attempt to cure my problematic Intruder Alarm. Without his help I would have been in extreme trouble with my neighbours. I would gladly recommend this company to anyone. It's a pity I live all the way in Wales, as I wouldn't hesitate in using this company for ALL my home security requirements.

From: Brian (Mon 20th Jul 2009 at 18:00)

Thanks Gerry - I don\'t know what I\'d have done without your help - you deserve to do well with your business

regards

Brian

From: Brian Hill (Sat 18th Jul 2009 at 15:37)

I had a problem with my alarm system following some repair work on the house lights - Gerry talked me through corrective action via a number of phone calls throughout a Saturday - he also sent me copies of the manuals for my system ( which is some years old ).
I am now back up and running again which is all down to Gerry - many thanks mate !

From: gary (Fri 17th Jul 2009 at 21:04)

we found jerry very helpful we were so grateful of his help as he saved us a fortune there is not very many people out there that are willing to help for free. we phoned our usual alarm company first but they were not willing to provide infomation that jerry gave us in which case they were goin to charge us for a call out. he was very polite and we would highly recommend his services to anyone. thanks jerry

From: melvyn (Thu 16th Jul 2009 at 22:08)

excellent service, puntcual great value for money i would have no hesitation in recommending these people
look forward to seeing you on the next maintenance visit
thanks again

From: yvonne (Tue 30th Jun 2009 at 11:24)

Hi Gerry

Thank you once again for helping us out with the alarm. We are so grateful to you. your help and kindness is extreme. We wanted to thank you and my husband said to send you a bottle of drink as a small token of our appreciation or chocolates if you would prefer. If you would be willing to provide an address where we could send them too, even a works address would be fine. We are just so happy that the alarm is now working and that\'s its all sorted thanks to you.

Kindest regards
Yvonne and Salvatore

From: Andy (Wed 17th Jun 2009 at 11:17)

Hi Gerry!

Thanks for being so willing to help me out. I'll get on with the tests you suggest before replacing the panel.

Thanks again - very professional and patient with a technically challenged one like myself.

Cheers

Andy

From: yvonne (Thu 11th Jun 2009 at 12:47)

Dear Gerry

Thank you so much for helping me out today and for all your advice. I have ordered the part and will contract you when it arrives, if that is OK with you.

I can\'t believe that a stranger would be so helpful and give up his time to help me. Its so kind of you and very much appreciated. I like to help others but don\'t usually get help in return, so its just nice to find kindness in the world. you have restored my faith. But then again you still live in a nice part of the country where people even say good morning to one another. Down here in London unfortunately it has become a dog eat dog world.

Well take care and i will call you when the part arrives.

Best regards
yvonne

From: June Fletcher (Wed 25th Feb 2009 at 21:54)

After a long power cut our alarm system went into a complete system failure. To cut a long story short I found Jerry\'s number on the internet. All I can say is thank God for such a wonderful person. Despite calling him at 3am, he was a complete star who managed to talk me through resetting the Alarm, and solving a long standing problem with the system. I am always concerned about contacting \"random\" companies off the net, but this time I turned up trumps. Despite our system being over 15 years old, he still knew all about it, which is quite impressive. Well Done and Thank You.

Mr & Mrs Fletcher

From: jo (Sun 22nd Feb 2009 at 21:58)

thanks for your fast response, the service from your company was outstanding and would definitely use again thankyou

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